At Chakra Genetics, we are committed to providing a welcoming, accessible, and inclusive environment for all our guests. We strive to ensure that our services and facilities are accessible to everyone, including individuals with disabilities.
Physical Accessibility
• Entrance: Our spa entrance is wheelchair accessible, with ramps and automatic doors to facilitate easy entry.
• Parking: Designated accessible parking spaces are available close to the spa entrance.
• Restrooms: We provide accessible restrooms that are equipped with handrails and designed to accommodate wheelchairs.
• Treatment Rooms: Select treatment rooms are wheelchair accessible, and we can make accommodations to ensure comfort during treatments.
• Elevators: Elevators are available to access different levels of the spa.
Sensory Accessibility
• Visual Impairments: We offer large-print versions of our menus and other printed materials upon request. Service animals are always welcome.
• Hearing Impairments: Our staff is trained to communicate with guests who are deaf or hard of hearing. We provide written communication options for any information or instructions.
• Sensory Sensitivities: We can adjust lighting, music, and aromas in treatment rooms to meet the needs of guests with sensory sensitivities.
Online Accessibility
• Website: Our website is designed to be accessible to individuals with disabilities, including those who use screen readers or other assistive technologies. We regularly review and update our website to comply with the Web Content Accessibility Guidelines (WCAG) 2.1.
• Booking: Guests can make bookings online, over the phone, or in person. We offer alternative contact methods, including email, to accommodate different needs.
Staff Training
Our team is trained in disability awareness and is always ready to assist guests with any special requirements. We continuously work to improve our accessibility and welcome feedback to enhance the guest experience.